Ecommerce & wholesale

The phone is a sales channel. Treat it like one.

Swixy takes orders end to end. The agent knows your catalogue, takes the order, sends a secure SMS checkout link mid-call, confirms payment before hangup, and logs the order in your backend.

Talk it through
05:12●●●●
Wholesale reorder
Account recognised
contract pricing applied
Caller
"Same as our last order, plus two more cartons of the 250g."
Live: order confirmed
The gap

Phone orders are your most expensive orders.

Someone stops what they are doing, takes the call, keys the order, chases the payment. Or worse, the call rings out and the order never happens. Swixy makes the phone as efficient as your online checkout.

1
Call from enquiry to paid order. Catalogue, checkout and payment all handled on the line.
0
Orders re-keyed. Every order writes into Shopify, your POS or your ERP with the customer record attached.
24/7
Order desk. Cafes order at 5am, restaurants at midnight. You are open whenever your customers work.
Voice commerce

From "hello" to paid, on one call.

01

Knows your catalogue

Trained on your full range, pricing, variants and stock. It answers product questions and suggests alternatives when something is out of stock.

CatalogueSynced from your store or price list
03

Wholesale reordering

"Same as last time" works. The agent recognises the account, pulls order history, applies contract pricing and terms, and routes anything unusual to your sales team.

B2BAccount-aware, history-aware
Works with

Plugged into your commerce stack.

ShopifyShopify POSWooCommerceZoeyAmazon Selling Partner (SP-API)Stripe (SMS payment links)SquareKlaviyoGorgiasGoogle AdsAmazon Advertising3PL providersSalesforceHubSpotZoho CRMNetSuite and ERPs via APICustom order systems

See all integrations

Get started

Turn your phone into a checkout.

Try it now

Build a demo agent trained on your website and product range. It calls you so you can hear it handle an order enquiry.

  • Built from your website in minutes
  • It calls you, you just answer
  • No credit card, no sales call

Book a 1 on 1

Tell us about your catalogue and order flow and we will map the build with you.

We reply within one business day.