Terms and Conditions for Swixy AI

Effective Date: 11/8/2025

Thank you for choosing Swixy AI. These Terms of Service ("Terms") govern your use of our website https://swixy.com.au and the services offered by Swixy AI. By accessing or using our website and services, you agree to be bound by these Terms.

1. Description of Service

Swixy AI provides an AI-driven voice agent platform that assists businesses in managing phone calls, handling customer inquiries, booking appointments, and qualifying leads 24/7.

2. User Data Collection

When you use Swixy AI, we may collect the following user data:

Name
Email address
Phone number
Payment information (processed securely by our payment processor)
Call data and metrics
Website information for agent training
3. Non-Personal Data Collection

We may collect non-personal information through the use of web cookies to enhance your browsing experience on our website.

4. Privacy Policy

Our Privacy Policy governs the collection, use, and protection of your information. Please review our Privacy Policy at https://swixy.com.au/privacy-policy.

5. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia, specifically the state of Victoria.

6. Updates to the Terms

We may update these Terms from time to time. Users will be notified of any changes via email.

7. Contact Information

If you have any questions or concerns regarding these Terms or your use of Swixy AI, please contact us at info@swixy.com.au.

By using Swixy AI, you agree to abide by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

Thank you for choosing Swixy AI.