Terms of service

Effective date: 27/08/2026

Thank you for choosing Swixy AI. These Terms of Service ("Terms") govern your use of our website https://swixy.com.au and the services offered by Swixy AI. By accessing or using our website and services, you agree to be bound by these Terms.

1. Description of service

Swixy AI provides an AI-driven voice agent platform that assists businesses in managing phone calls, handling customer enquiries, booking appointments and capturing enquiry details 24/7.

2. User data collection

When you use Swixy AI, we may collect the following user data:

• Name
• Email address
• Phone number
• Payment information (processed securely by our payment processor)
• Call data and metrics
• Website information for agent training

3. Non-personal data collection

We may collect non-personal information through the use of web cookies to enhance your browsing experience on our website.

4. Privacy policy

Our privacy policy governs the collection, use and protection of your information. Please review our privacy policy.

5. Governing law

These Terms shall be governed by and construed in accordance with the laws of Australia, specifically the state of Victoria.

6. Updates to the Terms

We may update these Terms from time to time. Users will be notified of any changes via email.

7. Contact information

If you have any questions or concerns regarding these Terms or your use of Swixy AI, please contact us at info@swixy.com.au.

By using Swixy AI, you agree to abide by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.